{"id":2819,"date":"2026-09-30T16:42:24","date_gmt":"2026-09-30T14:42:24","guid":{"rendered":"https:\/\/www.girbau.com\/en-gb\/success-cases\/\/"},"modified":"2026-09-30T16:46:19","modified_gmt":"2026-09-30T14:46:19","slug":"hc-one-care-home-laundry-case-study","status":"publish","type":"success_story_post","link":"https:\/\/www.girbau.com\/en-gb\/success-cases\/hc-one-care-home-laundry-case-study\/","title":{"rendered":"HC-One \u2013 Care Home Laundry Equipment, Service &amp; Installation"},"content":{"rendered":"\n\n\t\t\t\t\t<div class=\"content__block\" id=\"hc-one-care-home-laundry\">\n\t\t<div class=\"content__block-wrapper\">\n\t\t\t\t\t\t\t<h2 class=\"content__block-title\">Partnering With Us<\/h2>\n\t\t\t\t\t\t\t\t\t\t<div class=\"content__block-info\">\n\t\t\t\t\t<p>For more than 17 years, we\u2019ve proudly supplied HC-One with high-quality OPL laundry equipment as well as dependable service and maintenance throughout 250 sites.<\/p>\n<p>We provide trusted annual servicing to keep equipment running efficiently to reduce downtime and extend the product lifespan through expert maintenance and inspections.<\/p>\n<blockquote><p>\u201cFirst time fix rates are key to our business, we need a solution within a short period of time and that\u2019s the service we experience from Girbau\u201d<\/p><\/blockquote>\n<p>Achieving this high first-time fix rates is critical in the care home sector, especially when providing laundry services, to ensure minimal disruption and consistent hygiene standards.<\/p>\n<p>Over the past 17 years, we\u2019ve made this our core focus when working with the HC-One group, collaborating closely with key members of their procurement and services teams to deliver a seamless and reliable laundry solution supporting their operational needs and their commitment to providing quality care.<\/p>\n\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t<\/div>\n\n\n\n\n\t\t\t\t\t\t\t\t<div class=\"content__block bg-beige\" >\n\t\t<div class=\"content__block-wrapper\">\n\t\t\t\t\t\t\t<h2 class=\"content__block-title\">Products<\/h2>\n\t\t\t\t\t\t\t\t\t\t<div class=\"content__block-info\">\n\t\t\t\t\t<p>Supply &amp; Install<br \/>\nReactive Repairs<br \/>\nAnnual Services<br \/>\nWashers, Dryers &amp; Ironer<\/p>\n<p><strong>+80% First Time Fix Rate<\/strong><\/p>\n\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t<\/div>\n\n\n\n\n\t\t\t\t\t<div class=\"content__block\" >\n\t\t<div class=\"content__block-wrapper\">\n\t\t\t\t\t\t\t<h2 class=\"content__block-title\">Commitment To Care<\/h2>\n\t\t\t\t\t\t\t\t\t\t<div class=\"content__block-info\">\n\t\t\t\t\t<p>Our commitment has enabled us to provide tailored support to the UK healthcare sector, ensuring our solutions align with the unique demands of care environments, where reliability, hygiene, and efficiency are critical.<\/p>\n<p>\u201cGirbau is integral to me and my team, it goes beyond the typical client and customer relationship. It creates a level of trust not seen in this industry. I know If I need to pick up the phone I am met with a resolution to my query.\u201d<\/p>\n<p><strong>Industry Knowledge<\/strong><\/p>\n<p>By working closely with care providers and facilities managers, we gain valuable insight into the unique needs of each site. With support from our specialised engineers and advanced Sapphire system, we\u2019re able to track breakdown history, repair costs, and provide in-depth data to support informed decisions and proactive maintenance.<\/p>\n<p>&nbsp;<\/p>\n\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t<\/div>\n\n\n\n<blockquote class=\"wp-block-quote is-layout-flow wp-block-quote-is-layout-flow\">\n<p><\/p>\n<\/blockquote>\n\n\n\n\t\t\n\t\t\t\t\t\n<section class=\"module-grid\"  id=\"block_c9c79a6674d3d108e3b0d5ebaa4d98b0\">\n\t<div class=\"container\">\n\t\t\t\t\t\n\n<div class=\"section-header\">\n\t\t\t<div class=\"section-header__intro\">\n\t\t\t\n\n<div class=\"section-intro\">\n\t\n\t\n\t\n\t\n\t<\/div>\n\t\t<\/div>\n\t\n\t<\/div>\n\t\t\n\t\t<div class=\"testimonials testimonials--fullwidth\" data-slider>\n\t\t\t\t\t\t<ul class=\"testimonials__list\" data-slider-list>\n\t\t\t\t\t\t\t\t\t<li class=\"testimonials__item\">\n\t\t\t\t\t\t\n<div class=\"testimonial\">\n\t<div class=\"testimonial__image\">\n\t\t<img decoding=\"async\" src=\"https:\/\/www.girbau.com\/en-gb\/wp-content\/uploads\/sites\/11\/2026\/09\/31bb87f0fef9ae55ffd9634156cdfa85.jpg\" alt=\"John Lightley \" \/>\n\t<\/div>\n\t<div class=\"testimonial__content\">\n\t\t\t\t\t<p class=\"testimonial__description\">\n\t\t\t\t\u201cGirbau is integral to me and my team, it goes beyond the typical client and customer relationship. It creates a level of trust not seen in this industry. I know If I need to pick up the phone I am met with a resolution to my query.\u201d \n\t\t\t<\/p>\n\t\t\n\t\t<div class=\"testimonial__info\">\n\t\t\t\t\t\t\t<h3 class=\"testimonial__name\">John Lightley <\/h3>\n\t\t\t\t\t\t\t\t\t\t<p class=\"testimonial__position\">\n\t\t\t\t\tFormer Head of Property Services at HC-One \n\t\t\t\t<\/p>\n\t\t\t\t\t<\/div>\n\t<\/div>\n<\/div>\n\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t<\/ul>\n\t\t\t\t\t<\/div>\n\t<\/div>\n<\/section>\n\t","protected":false},"excerpt":{"rendered":"","protected":false},"featured_media":2820,"template":"","class_list":["post-2819","success_story_post","type-success_story_post","status-publish","has-post-thumbnail","hentry"],"acf":{"post_type_success_story_post_description":"HC-One is the UK\u2019s largest care home operator, managing over 250 care homes across England, Scotland, and Wales, with approximately <strong>16,700 beds<\/strong> under their care.","post_type_success_story_post_image":2820,"post_type_success_story_post_typology":"Care Home Laundry","post_type_success_story_post_client":"HC One","post_type_success_story_post_locality":"UK","post_type_success_story_post_products":[65,60,61,68,69,71],"post_type_success_story_post_json_schema":""},"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v26.8 (Yoast SEO v28.5) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>HC-One Care Home Laundry Case Study | Girbau UK<\/title>\n<meta name=\"description\" content=\"Discover how Girbau has supported HC-One for over 17 years with reliable care home laundry equipment, installation, servicing and maintenance across 250 sites.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.girbau.com\/en-gb\/success-cases\/hc-one-care-home-laundry-case-study\/\" \/>\n<meta property=\"og:locale\" content=\"en_GB\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"HC-One \u2013 Care Home Laundry Equipment, Service &amp; 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