SALES EXCELLENCE & CRM ANALYST

We are looking for a Sales Excellence & CRM Analyst to join our Commercial area at our offices in Vic.

Key Responsibilities

• Administer and optimize Salesforce: users, profiles, workflows, automations, dashboards, and data quality protocols.
• Lead cross-functional improvement initiatives with IT and Sales teams, ensuring solutions are adopted and deliver real commercial impact.
• Explore and integrate emerging technologies (AI, intelligent automation) to enhance commercial processes and CRM data utilization.
• Design and deliver Salesforce training and onboarding programs for regional BDMs (APAC, EMEA, Americas). Create supporting materials.
• Define, monitor, and report the key KPIs of the Sales Excellence program (pipeline conversion, win rate, pricing compliance, product coverage, etc.).
• Prepare regular (weekly/monthly) reports with actionable insights for the commercial leadership team.
• Act as first-level CRM support, driving adoption through monitoring and corrective actions.

Education & Professional Experience

• Degree or vocational training in Business Administration, Marketing, Industrial Engineering, Data Analytics, Business Intelligence, or related disciplines.
• Salesforce certifications (Administrator, Platform App Builder) will be considered an asset.
• Fluent Catalan and Spanish are required, as well as a professional level of English (needed for communication with regional teams).

Core Competencies

• We are looking for someone with a continuous improvement mindset, creativity, and the willingness to challenge current processes. Strong ability to coordinate multiple teams cross-functionally, analytical thinking, effective communication, intercultural awareness, and a service-oriented approach.

What You’ll Find at Girbau

• An excellent workplace where people are valued, and personal development and well-being are actively promoted to achieve long-term success.
• A global perspective on business operations and workflows.
• An environment that supports the development of the professional and personal skills you need.
• On-site canteen service.
• Gym and instructor-led classes.
• On-site medical service.
• Continuous training program.
• Flexible compensation plan.
• Additional benefits focused on employee well-being.