HC-One – Care Home Laundry Equipment, Service & Installation

care home nurse HC One

HC-One is the UK’s largest care home operator, managing over 250 care homes across England, Scotland, and Wales, with approximately 16,700 beds under their care.

Partnering With Us

For more than 17 years, we’ve proudly supplied HC-One with high-quality OPL laundry equipment as well as dependable service and maintenance throughout 250 sites.

We provide trusted annual servicing to keep equipment running efficiently to reduce downtime and extend the product lifespan through expert maintenance and inspections.

“First time fix rates are key to our business, we need a solution within a short period of time and that’s the service we experience from Girbau”

Achieving this high first-time fix rates is critical in the care home sector, especially when providing laundry services, to ensure minimal disruption and consistent hygiene standards.

Over the past 17 years, we’ve made this our core focus when working with the HC-One group, collaborating closely with key members of their procurement and services teams to deliver a seamless and reliable laundry solution supporting their operational needs and their commitment to providing quality care.

Products

Supply & Install
Reactive Repairs
Annual Services
Washers, Dryers & Ironer

+80% First Time Fix Rate

Commitment To Care

Our commitment has enabled us to provide tailored support to the UK healthcare sector, ensuring our solutions align with the unique demands of care environments, where reliability, hygiene, and efficiency are critical.

“Girbau is integral to me and my team, it goes beyond the typical client and customer relationship. It creates a level of trust not seen in this industry. I know If I need to pick up the phone I am met with a resolution to my query.”

Industry Knowledge

By working closely with care providers and facilities managers, we gain valuable insight into the unique needs of each site. With support from our specialised engineers and advanced Sapphire system, we’re able to track breakdown history, repair costs, and provide in-depth data to support informed decisions and proactive maintenance.

 

  • John Lightley

    “Girbau is integral to me and my team, it goes beyond the typical client and customer relationship. It creates a level of trust not seen in this industry. I know If I need to pick up the phone I am met with a resolution to my query.”

    John Lightley

    Former Head of Property Services at HC-One